Page Comparison

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1. Navigate to the Android settings of the terminal (not the app)

2. Use password pax9876@@ or 9876 when required

3. Go to the Apps section 

4. Locate the Handpoint app (or the payments app you use)

5. Go to Storage

6. Select CLEAR DATA

   Select CLEAR CACHE

   (this will clear both cache and data)

If this doesn't solve your problem, please contact us.