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Following these steps will quickly set up the system for processing payments.
Starting a Card Transaction
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The video shows how a user would Sign on and the process of a transaction using a card as the payment method.
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Starting a Linked Refund
1. Open the Handpoint app
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Once the transaction is completed, go back to the app settings to activate the Integrated Mode.
Return to ECTouch2 and we can start new transactions.
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Starting a Cash Transaction
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If you wish to print a receipt for the previously selected products (Tea & Coffee in this example), select the "RECEIPT" option in the bottom menu. This will initiate the printing process for the receipt.
Print a Report
1. Check that Report printing is configured in the ECTouch2 app
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The app is configured and ready to print reports. Select the desired option (you will have to be signed on) and you will be able to print the report.
ECTouch2 App Guide
Register
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Sign on: Allows a clerk to log in. A secret number will be required.
Void: Deletes the last added product from the selected products.
X/times: This button allows adding a specific number of units of a product. First, this button must be pressed, then enter the desired number of units, and finally select the product. For example, if we want to add 5 units of the Tea & Coffee product, follow these steps: Press the X/times button, enter 5, and then select the Tea & Coffee product.
Cash: Indicates that payment for the selected products will be made in cash.
Card: Initiates a transaction in the Handpoint Payments app for the total amount resulting from the sum of the selected products minus any refunds, if applicable. See the Starting a Transaction section.
Receipt: Initiates the printing of a receipt containing the selected products, payment method (Card, Cash), date/time, and the Clerk who was logged into the app at the time of the transaction. The Receipt function can only be used after selecting products and selecting a payment method (Card or Cash).
Discount: Allows adding a negative amount to the list of selected products. This amount is not associated with a specific product. Discount can be used to refund an amount not associated with a product.
Plus: Allows adding an amount to the list of selected products. This amount is not associated with a specific product. Plus can be used to add an amount not associated with a product.
Refund: This button allows adding a product with a negative price. First, this button must be pressed, then select the product. The product will appear in the product selection section with a "-" in front of the price.
Clear: Deselects the last product added to the list of selected products. Important: The Clear button does not remove the last product added to the list of selected products.
Cancel: Closes the current order. The next selected product will appear as the first on the list.
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