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Automatic Linked Refunds using MOTO
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a refund via MoTo would also need to be rectified in the BO due to it not being a linked functionality with the ECTouch2 application |
MOTO refunds are a wonderful option to make a refund without the cardholder having to be present.
A refund can be made in three different ways: Card, Manual Entry and Automatic (MoTo) (through Linked Refunds).
Using Card will require a card to be inserted.
Using Manual Entry will require to enter the card details.
Through the Automatic mode, using MOTO Linked Refunds behind the scenes, will be the easiest and fastest way to make a refund. ⚠️a refund via MoTo (Automatic Refund)would also need to be rectified in the BackOffice due to it not being a linked functionality with the ECTouch2 application⚠️
Note: Refunds can be done at any time after the original transaction. Based on the settings set by the service provider, the refund option might not appear in the application.
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