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The Payments app should guide you on the initial steps to setup your app and to pair or connect your card reader. Pairing should be easy with the HiLite card reader, however the steps below are a good reference.
a) First, though it may seem obvious, don't forget to make sure that Bluetooth is enabled on your smartphone or tablet. Your card reader should be switched on.
b) Enable location permissions for the app if prompted.
c) Select your The mPOS app will prompt you to pair your card reader. Ensure your device (smartphone, computer or tablet) has Bluetooth turned on and that your card reader is switched on. Select the correct card reader from the options provided (identifiable from the serial number which is also at the back of your card reader should appear on your options list).
After that, Bluetooth pairing is simply carried out through the Handpoint Payments mPOS App or through the device settings.
db) If your card reader’s serial number does not appear when prompted, you can go into your app: ‘Settings’ > , select ‘Device’, and you should find your card reader’s serial number as an option there.
c) Wait until you see the Bluetooth icon on the card reader screen. When that icon appears, it confirms that the card reader is connected. This may take a few seconds.
If you have paired your card reader on your device, but cannot find the reader serial number in the app when you go to Settings, Device, please enable location permissions for the app.
5. Card Reader Initialisation
a) Initiate a transaction in the Payments mPOS app on your device.
b) When the message “UPDATING READER” appears, the card reader will start downloading and installing the update.
c) When the card reader has finished, the message “UPDATE COMPLETE” will appear. This could take a few minutes.
d) Your card reader will automatically restart.
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You can also trigger the configuration update by going into your app: Settings > Device‘Settings’, select ‘Device’, select your card reader’s serial number > Updateand then click on button ‘Update’. The card reader will start downloading and installing the update automatically.
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