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Getting Started with the Handpoint Apps
These materials should be enough to get your merchants started using Handpoint products and solutions. The Card Reader User Manuals include step-by-step setting up instructions. The Handpoint App getting started guides have step-by-step instructions for connecting to bluetooth and other steps for utilizing our apps.The apps are designed to be user-friendly, as are our card readers, but it doesn't hurt to have the basics down.
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ImportantWhen sending a merchant a new card reader, be sure to let them know how important it is to maintain proper charge when in storage as well as in regular use. This is vital if the merchant doesn't intend to use the card reader right away. If the card reader isn't kept charged, and the battery drains completely, the stored encryption keys will be wiped thanks to a secure failsafe mechanism. This prevents fraud and theft Should this happen, the only solution is to return the card reader and order a replacement. This can cause quite a hassel, so it's imperative that this doesn't happen. Refer to the card reader storage information pamphlet for more detailed instructions on storage of the card reader. |
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