There are multiple degrees of support in the tech, or any other, major industry. These levels provide a hierarchy for companies to sort issues and make sure they are seen and handled by the appropriate staff.
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Can be found here on our Confluence site
Performing a flash reset:
◦Press C and ← (back button)
◦Enter password: 746723 and press OK
◦Scroll menu using ↓ (down arrow) to Config and press OK
◦Select “RESET FLASH“ and press OK
◦Scroll down to “Save and Reset“ and press OK
◦The card reader should now restart
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