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The Handpoint TMS is a web-based terminal management system for easy setup and management of your merchant's card readers.

Who is it for?

It's meant for any organization that needs to manage and onboard merchants on the Handpoint payment platform.

How is it used?

To onboard a merchant in the Handpoint TMS, you are able to create and configure merchant information, assign terminals to specific merchants, and extract the merchant key (Shared Secret Key and/or API KEY).

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Overview of the onboarding workflow

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The Handpoint TMS requires just a few pieces of information to set up and activate a merchant:

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  1. Use the VAR sheet to CREATE a merchant profile in the TMS

  2. Next, use the TMS to ASSIGN the correct card readers to that merchant and easily EDIT special terminal features, e.g., tipping

  3. Finally, the TMS generates a SHARED SECRET that is the “key” for merchants’ terminals.  This key must be provided to an SWP (Software Partner) if they are storing the keys, or to the merchant directly if they are using the Handpoint app.

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Gaining access to the TMS

Access to the Handpoint Terminal Management System is provided to selected partners and is requested through your account manager.

The following basic information is needed to create a new partner profile:

  • Partner name

  • Name of organization, company, etc

  • Location information

  • Address, City, Zip Code,

  • State and Country

  • Contact information

  • Phone number

  • Email

NOTE: You will receive login information via email after your organisation has been set up in the TMS. An organization might be provided with more than one login to the TMS. This can occur if a processor is supporting multiple SWPs or if an SWP is working with more than one processor.


Getting Started in the TMS - Front page

The TMS front page provides you with quick access to the most common actions you can take.

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Clicking the dropdown menu on the right lets you update your user profile.

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Change User Password

It is possible to change the password. Clicking on User Profile we will see the following:

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Through a Partner API Key, information can be obtained from your merchants through our TXN FEED API.
The transaction API gives Handpoint partners near real-time information about their transactions. As a developer, you can query the API for transaction data and easily embed graphs into your applications. This powerful API is a great tool to build in-depth reporting of transactions for your merchants.

Cloud Page navigation

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  1. Add Handpoint API Key: Generate a new API key with the name that the user enters.

  2. Delete an existing API Key.

  3. Generate a new key keeping the key name.

  4. List of previously generated API keys.

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The Analytics page provides you with a detailed view of your merchants' transactions. Filters, dashboards and reports in CSV format are available so you can get all the information you need.

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The sections available within Analytics are the following:

  • Transaction Details

  • Transaction Volume

  • Payment Volume

  • Active Terminals & Merchants

To see in detail all the analytics features, visit the following Analytics page.

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The Support page provides you with a detailed view of the most common actions to perform in TMS.

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Through a series of videos, we have at our disposal the following content:

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