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Deleting and unassigning

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  • Deleting a merchant:

    • Merchants can be deleted (🚨) and terminals can be unassigned.

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    • Obviously, deleting a merchant is a high risk operation and should only be done if there was an error during the onboarding and it is considered quicker to just delete and start over.

    • Terminals can be unassigned from merchants. This is done if, e.g., a merchant returns the device to you for replacement or to upgrade to an alternative Handpoint device, such as the

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    • PAX A920 PRO. Merchants with no assigned terminals are considered inactive.

  • Unassigning a terminal:

    • When terminals are unassigned from a merchant they are moved to the list of unassigned terminals (terminals view).


Both deleting and unassigning is done from the More dropdown button next to an item in the management view.

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Through a Partner API Key, information can be obtained from your merchants through our TXN FEED API.
The transaction API gives Handpoint partners near real-time information about their transactions. As a developer, you can query the API for transaction data and easily embed graphs into your applications. This powerful API is a great tool to build in-depth reporting of transactions for your merchants.

Cloud Page navigation

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  1. Add Handpoint API Key: Generate a new API key with the name that the user enters.

  2. Delete an existing API Key.

  3. Generate a new key keeping the key name.

  4. List of previously generated API keys.

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To see in detail all the analytics features, visit the following Analytics page.

Support Page

The Support page provides you with a detailed view of the most common actions to perform in TMS.

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If you have any questions, you can write an email to the Handpoint support team: support@handpoint.com 📬