Handpoint is proud to offer an online portal for Terminal Management System, the place to manage your merchants and their card readers. Please get in touch with us if you would like to learn more about how you can get access to it.
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Clicking the dropdown menu on the right lets you update your user profile.
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Change User Password
We strongly recommend changing the password when Handpoint creates a new user for an SWP.
This is done by clicking on User Profile. It will require to enter the assigned password and the new one of your choice. Your password must be at least 8 characters long and include both numeric and alphabetic characters.
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Searching terminals: On the Terminals screen (click on the Terminals button on the page), simply enter part of the terminal's serial number into the search bar – the last 4 digits should suffice. The results list updates automatically when it finds data matching the criteria.
Searching merchants: On the Merchants screen (click on the Merchants button on the page), simply enter what you are looking for into the search bar – at least 3 characters. You can search by fields such as merchant's name, location, ID, category code, etc. The results will be updated automatically.
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Use the VAR sheet to CREATE a merchant profile in the TMS
Next, use the TMS to ASSIGN the correct card readers to that merchant and easily EDIT special terminal features, e.g., tipping
Finally, the TMS generates a SHARED SECRET that is the “key” for merchants’ terminals. This key must be provided to an SWP (Software Partner) if they are storing the keys, or to the merchant directly if they are using the Handpoint app.
Configuring Merchants
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Depending on your agreement with Handpoint, you might need to create and configure the merchants to onboard them into the Handpoint platform. This can be done within a few minutes and with just a few pieces of information. Please contact Handpoint support team if you need to create merchants and have questions about it.
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Where is the merchant key?
Partners with Native integrations - the merchant key is found on this screen as Shared Secret Key.
Partners with Cloud integrations - the merchant key can be created when publishing the merchant. Remember to copy or download the Merchant API key at that moment, since afterwards it will not be visible. If necessary, you can create a new API key from the merchant page.
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Assigning terminals to merchants
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