Index

Introduction

ECTouch2 Back Office is a web application designed to facilitate interactions with the ECTouch2 app, which operates within the PAX card reader system. This platform enables users to manage various aspects of their business operations, including user accounts, product catalogues, receipts, and other settings.

By providing a centralized interface accessible via the web, ECTouch2 Back Office simplifies administrative tasks related to the ECTouch2 app, enhancing efficiency and control over business operations.

The URL is https://www.ectouch2.com/

If you have any questions, you can contact our support team: support@handpoint.com

ECTouch2 Back Office Guide

Dashboard

This section provides users with a convenient overview of sales data, including a weekly report detailing both gross and net sales figures. It serves as a central hub for monitoring key performance indicators and trends.

Open

Reports

Users can generate a variety of reports covering different aspects of the business, such as product performance, departmental analysis, transaction summaries, and receipt details. These reports can be filtered by date, clerk, and terminal, offering flexibility and customization to suit specific informational needs.

Reports available:

• Fixed Totalizer

• Products

• Department1

• Department2

• Department3

• Transaction

• Receipt

Open

Fixed Totalizer

Some descriptions:

• GROSS is the number of products sold.

• CAID is the amount of money taken by cash.

• CRID is the amount of money taken by card.

• NET = CAID + CRID

• Refund is the number of product refunded.

Transaction Report

Navigate to the Transaction report section.

Setting Criteria: At the top of the screen, use the dropdown menus to select specific terminals or clerks for which you want to generate a report. You can choose “All Terminals” or “All Clerks” if you want a comprehensive report.

Selecting Date Range: Specify the date range for the transactions you want to review. This helps in filtering the transactions to a particular period.

Viewing Transactions: Review the list of transactions displayed in a tabular format. The table includes details such as transaction number, date, time, clerk ID, order number, and total amount.

Analyzing Data: Utilize the detailed breakdown to analyze business performance over different periods or assess individual clerk activity. Look for patterns or anomalies in the transactions.

Programming

In this section, users can make adjustments that will be reflected in the ECTouch2 application. It enables changes to various product attributes such as pricing, as well as management of clerks, and the ability to modify or create receipts. This programming functionality empowers users to tailor the application to their specific requirements and preferences.

Programming sections:

• Tax

• Text

• Department

• Product

• Clerk

• Fixed Totalizer

• Status Free Function

• Finalized Free Function

• Receipt Message

• Pos Error

• Panel

• Page

• Region

• General Features