The first time you connect, you have to register your HiLite card reader to the POS app (point of sale application). Please follow the instructions in your POS app to connect and register. Every POS app does this differently, but here is a common overview.
a) Initiate a transaction in the mPOS app on the device.
b) When the message “UPDATING READER” appears, the HiLite card reader will start downloading and installing the update.
c) When the HiLite card reader has finished, the message “UPDATE COMPLETE” will appear.
d) Your card reader will automatically restart
e) Once your card reader has restarted, you can start accepting payments with your POS solution!
Your card reader will get the configuration remotely when you do the first transaction:
1. Make sure that the smartphone, computer or tablet you’re using with your card reader has Bluetooth turned on
2. Turn on card reader by pressing and holding the power button for a couple of seconds
3. Pair card reader to the Bluetooth device
4. Follow the instructions on your POS app to register the card reader
5. Wait until you see the Bluetooth icon on the card reader screen. When that icon appears, the card reader is connected. This may take a few seconds
6. Initiate a transaction in the POS app on the smartphone/computer/tablet
7. When the message “UPDATING READER” appears, the card reader will start downloading and installing the update.
8. When the card reader has finished, the message “UPDATE COMPLETE” will appear. The card reader should automatically restart. This might take a few minutes.
9. Once your card reader has restarted, you can start accepting payments with your POS solution! Your card reader can take payments via contactless, chip & pin (EMV chip reader) or swipe. This will depend on the set up by your POS provider.
10. The POS app is responsible for providing the customer with the receipt created by the card reader.