Getting Started with your integrated POS app
- Lara Nugent (Unlicensed)
- Ana Tamez
Depending on your POS app provider and the card reader at hand, you might need to follow simple steps to start taking payments. Please follow the instructions in your POS app to connect and register. Every POS app does this differently, the steps below are on general terms.
HiLite card readers (mPOS app)
The first time you connect, you have to register your HiLite card reader to the POS app (point of sale application). Please follow the instructions in your POS app to connect and register. Every POS app does this differently, but here is a common overview.
Before starting:
Make sure that the smartphone, computer or tablet you’re using with your card reader has Bluetooth turned on
Turn on card reader by pressing and holding the power button for a couple of seconds
Pair card reader to the Bluetooth device
Follow the instructions on your POS app to register the card reader
Wait until you see the Bluetooth icon on the card reader screen. When that icon appears, the card reader is connected. This may take a few seconds
Your card reader will get the configuration remotely when you do the first transaction:
Initiate a transaction in the POS app on the smartphone/computer/tablet
When the message “UPDATING READER” appears, the card reader will start downloading and installing the update.
When the card reader has finished, the message “UPDATE COMPLETE” will appear. The card reader should automatically restart. This might take a few minutes.
Once your card reader has restarted, you can start accepting payments with your POS solution! Your card reader can take payments via contactless, chip & pin (EMV chip reader) or swipe. This will depend on the set up by your POS provider.
*The POS app is responsible for providing the customer with the receipt created by the card reader.
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